I was so excited to find a site with the items I needed. I have a product I am anxious to make and can't find the ingredients. I went all the way through the ordering process TWICE and got an error message each time. I tried to call but got the message "mailbox is full". I am frustrated. I don't know whether or not to order the items elsewhere or not because I don't know if my order made it through your system or not. It doesn't seem like a good way to do business to me.
Barbara McArthur06/22/2011, 01:45 PM
I loved the Avocado Oil that I ordered and am re-ordering. It was great on my hair and skin. I thought that I had earned sudzpoints but did not see any credited on this order from my previous order. Just wondering.
Cherrye Hall06/15/2011, 08:12 PM
I just recieved my first order from Soapgoods and I am extremly happy although, the shipping took longer than any of my orders from the compamies I ordered from the same day.
Mindy Miller06/09/2011, 01:21 PM
"I placed an order for store pickup and was promptly notified via email that one of the items was backstocked. I was a little bummed but no big deal, the very polite email said I could choose another color or wait for the shipment to arrive.
When I got to the store I was greeted by a kind and charismatic employee who took it upon himself to include not one, but TWO alternate color products to my order. What a suprise! It is this type of hassle-free and enjoyable encounter that keeps me coming back for more. Plus the website is awesome, and sudz points are so cute and clever! Keep up the good work guys, and I'll gladly continue giving you my money."
emily james06/08/2011, 12:38 PM
There are a lot of choices out there for soap bases. In this economy everyone is looking for a bargain. You carry the SAME products as a large chain store BUT, they sure can't beat these prices. I think you just earned a life long customer. I won't hesitate to order again and again. What a great find!
Steve Marcellis06/06/2011, 01:35 PM
I just started my own little business making handmade lotions and soaps and I am so happy that I found this website. I can find everything that I need on here. They also have great customer service and very fast shipping! I will be buying all of my supplies from Soapgoods as long as I am business.
Jaime05/15/2011, 02:03 PM
"Not only are your products excellent, the shipping contents were accurate, on-time, and very well packaged. I will be ordering your products on a regular basis and I hhave been telling my friends about your site. Keep up the great work. I am a very satisfied customer!
Jody05/14/2011, 04:03 PM
I am starting my own little business and Soapgoods made it very easy for me to get everything that I need to do that. It isn't hard to find everything that you need on the website and they even include little recipes here and there, which I think is really cool. Everything is priced fairly. I just got my first package today, and I am excited to use my stuff!
Jaime Arlian05/10/2011, 01:14 PM
I am very impressed with the care and professionalism of the company. I have recommended you to a number of my friends and will continue to do so. You have accepted returns gracefully and have filled orders quickly. Thank you so much.
lisa04/19/2011, 11:17 PM
"I LOVE how everything I need is right in one place! The website is so easy to navigate and if I don't find what I'm looking for, I can still request it.
Soapgoods is my one and ONLY online store for essential oils. The quality and prices are great, and shipping was super fast! I was so satisfied with my order, I recommend it to all of my friends. Finally, someone got it right!!!"